Across
- 6. if you want to invite someone for an event you write this letter
- 7. "Best ... "
- 8. a letter in which you feel sorry about something and apologize
- 10. you congratulate and wish something in this letter
- 11. punctuation "_"
Down
- 1. you give a response to a complaint letter
- 2. you confirm some details in this letter
- 3. a letter that you send with something, to explain why you are sending it
- 4. @
- 5. you are not satisfied with something and you write this letter
- 9. yours ...
- 12. a letter in which you ask for something