Business Essentials Unit 3

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Across
  1. 2. process of creating, communicating, delivering, and exchanging offerings that have value for customers
  2. 3. Polite behavior; good manners.
  3. 5. organized effort to produce and/or distribute goods and services
  4. 6. Knowledge, facts, or data presented in a useful form.
  5. 8. process or activity of producing goods and services
  6. 10. The management function that monitors the work effort.
  7. 14. usage of outside organizations to perform business activities
  8. 15. Fulfilling the requirements of the law.
  9. 16. management involves long-term planning and organizing for future success
  10. 17. The management function of setting up the way the business’s work will be done.
  11. 18. An integrated technology that assists with an organization’s information management needs.
Down
  1. 1. Loyalty to a particular business.
  2. 4. day-to-day activities required for continued business
  3. 7. A human resources management activity that involves recruiting, interviewing, hiring, orienting, and dealing with job changes for a company’s
  4. 8. The management function of deciding what will be done and how it will be accomplished.
  5. 9. All the opportunities that businesses have to connect with customers and reinforce their brand value.
  6. 11. accurate and useful financial records
  7. 12. Short-range planning (one year) of specific actions the business will take.
  8. 13. Advantages or payments employees receive in addition to their wages