Across
- 4. Others can count on you do get thee job done
- 5. nonverbal, usually unconscious, communication through the use of postures, gestures, facial expressions, etc.
- 6. rumor or talk of a personal, sensational, or intimate nature.
- 8. socially acceptable ways of behaving.
- 9. a social blunder. A mistake, especially a breach of etiquette.
- 11. having the skills to go into new environments with confidence and to make informed judgments based on observations and evidence.
- 13. having the ability to recognize a generation’s preferred communication style and adapt to it.
- 14. has four key attributes: self-awareness, self-management, social awareness, and relationship management. High Emotional Intelligence increases your ability to read social cues, understand your own triggers, and manage your reactions.
- 15. placing excessive emphasis on one's own opinions.
Down
- 1. good business internet/email manners.
- 2. placed in or belonging to a lower order or rank.
- 3. Keeping private information about someone to yourself
- 5. a set of behaviors and manners that are accepted or required in business. Etiquette is not about rules & regulations, it’s about creating an environment where everyone feels comfortable.
- 7. judgement subjective estimate of something’s worth, quality, etc.
- 10. planned occasion when people come together, in person or online, to discuss something
- 12. Etiquette set of behaviors expected when participating in a video conference (meeting). Video conference etiquette involves pre-, during-, and post-meeting behaviors.
