Across
- 2. The people who work for the business and who expect to be paid fairly, trained properly and treated ethically in return for their contribution to production
- 6. This type of advantage occurs when a firm, industry or economy has a lower cost price structure than its rivals
- 11. This type of management style is where the employees assume total responsibility for, and control of, workplace operations
- 12. The people who purchase goods and services from the business, expecting high quality at competitive prices
- 14. This statement expresses what a business hopes to become
- 15. This type of management style is where the manager tells staff what decisions have been made
Down
- 1. The degree to which a business has achieved its stated objectives
- 3. This statement expresses the reasons for a business’s existence, its purpose and its method of operation
- 4. Businesses or individuals who supply materials and other resources to a business so that it can conduct its operations
- 5. Groups and individuals who interact with the business and have a vested interest in its activities
- 7. This type of management style is where the manager unites with staff to make decisions together
- 8. This type of management style is where the manager consults employees before making decisions
- 9. This type of management style is where the manager attempts to ‘sell’ decisions made
- 10. The proportion of total sales in a given market or industry that is controlled or held by a business, calculated for a specific period of time
- 13. How well a business uses resources to achieve objectives
