Across
- 3. – The introduction of new ideas, products, or methods in business.
- 7. – Any interaction between a business and a customer throughout their journey.
- 8. – Using resources or influence strategically to maximize advantage.
- 10. – Ensuring goals, strategies, or teams are working in harmony.
Down
- 1. – Comparing processes or performance against industry standards.
- 2. – The process of making something as effective or functional as possible.
- 4. – Building professional relationships for opportunities and growth.
- 5. – The ability of a business or system to handle growth efficiently.
- 6. – A significant change that shakes up an industry or market.
- 9. – The combined effect of teamwork that produces a greater result than individual efforts.