Business Key Terms

5. achieving one’s full potential including creative activities
7. the employee stops working in order to complete this type of training
8. short chain of command,only few level of management
10. an organisational structure with a long chain of command and less subordinates for lots of managers
13. use of words to communicate with other people
14. a sum of money added to an employees employment years for retirement
17. a theory that says that all human have similar needs and these can be placed in order based on how important each one is
19. giving employees the power to make decisions that affect their working lives.
22. role of managers that develop clear aims and objectives and strategies to meet them
23. reward for labour
24. a leadership style which allows workers to do their jobs with little or no interference.
25. the list of recommended qualities for a person to qualify for and succeed in a position

1. business operated by the government
2. is a person, company, or institution that owns at least one share of a company's stock
3. shortage of resources such as oil, wheat, or land
4. the negotiation of wages and other conditions of employment by an organised body of employees.
6. it's best to use it as a reminder.
9. a brief message containing important
11. a form of communication that is cheaper than letters but can be sent to the wrong person.
12. assuring that the objectives are accomplished, and if they aren't, devising strategies to achieve them.
15. how communication is to be used and how tasks are to be assigned.
16. when an employee with more authority gives a task to a subordinate but the person with the authority is ultimately responsible for the task.
18. the leader makes all the decision and does not ask for input of others
20. for staff, summarises events and crucial information.
21. is an organisation founded to protect the interests of employees.