Across
- 3. anything that gives a company an edge over its competitor, helping it attract more customers and grow its market share.
- 4. how effectively a company generates products and services related to the amount of time and money needed to produce them.
- 15. the department within a business that is responsible for all the things worker-related.
- 16. is anything that threatens an organisation’s ability to generate profits as its target levels.
- 21. the group of roles, relationships and responsibilities that outline how your company’s activities are directed to meet its goals.
- 22. those who do not directly work with a company but are affected by the actions and outcomes of the business.
- 23. an important criteria for setting goals and objectives to manage your staff or company.
- 25. the direct one to one interaction between a consumer making a purchase and a representative of the company that is selling it.
- 26. is a company's approach to determining the price at which it offers a good or service to the market.
- 27. trader- To run an own business as an individual and are self employed.
Down
- 1. the things that affect the habits and spending of customers.
- 2. those within a company whose interests stem from direct employment, ownership or investment.
- 5. is a measurement that describes how well the manufacturing process develops products to fit their initial design specifications.
- 6. the conditions that exist in a business environment.
- 7. an increase in the outputs possible with a given level of inputs through the process of invention, innovation and diffusion.
- 8. fundamental data about an economy or market that influences business performance.
- 9. is an action based statement that declares the purpose of an organisation and how they serve their customers.
- 10. is used to describe a project or venture undertaken for gain.
- 11. Mission/Vision/Values- the overall target or goal of the business
- 12. they are spurred by a collective desire to make the world a better place.
- 13. laws and regulations created and enforced by national government and international bodies.
- 14. is the set of guiding principles and fundamental beliefs that helps a group of people function together as a team and work towards the business goals.
- 17. the activities of the respective government towards the trade and commerce of that county.
- 18. a measure of an organisation's profit relative to its expenses. the total business income is greater than the total business costs
- 19. a set of beliefs and behaviours that guide how a company’s management and employees interact and handle external business transactions.
- 20. a company with the largest market share in an industry that can often use its dominance to affect the competitive landscape and direction the market takes.
- 24. is the goal for what the business will be in the future.