Across
- 2. The overall goals of a business or organisation identifying what the business is trying to achieve.
- 3. Where the price of a product is decided by comparing it to its rivals.
- 5. The annual percentage profit that an investment makes compared to the cost of the investment.
- 6. The level of spending that consumers undertake related to their income.
- 7. A pricing method where a business decides what price to charge based only on the cost of its production and some extra to make a profit.
- 8. The number and strength of other businesses in the same market.
- 9. The independence a worker has within their job.
- 10. How messages are passed within a business or from a business to its customers.
- 13. The person or business that use the good or service produced.
- 15. An organisation set up to meet customer demand and to make a profit for its owners.
- 17. The maximum production output a business can achieve with its existing resources.
- 18. The attractiveness of the design of a product.
- 21. Other businesses that produce the same or similar goods or services.
- 23. Communicating with customers in a positive way.
- 24. A method of applying for a job where the required details are decided by the business who is recruiting.
- 27. Legal constraints that protect the consumer from unfair business practice.
- 29. A method of displaying data on stock levels, which allows stock control policy to be.
- 30. What an individual must have in order to survive.
- 31. A document produced by a new or existing business that shows what its objectives are and how it will meet them.
- 32. Method of production where groups or types of products are made at several stages.
- 33. The money that flows into and out of a business from sales and expenses.
- 34. A business has a marketing mix which enables it to be more successful than its competitors.
Down
- 1. The external factors such as the economy and the law that influence how a business operates.
- 4. The extra amount of pay workers receive as a percentage of their or the business’s sales.
- 7. How happy the consumer is with the product or service they have purchased.
- 11. Promotional method where a business pays to place an advert in a form of media, such as a newspaper or television.
- 12. Where total revenue is the same as total costs and no profit or loss is made.
- 13. How much money consumers have to spend on their needs and wants.
- 14. Finance raised through internet appeals from a large number of small investors.
- 16. How a business sells a product for more than it costs through the processes they apply.
- 19. decided, implemented and reviewed within a business.
- 20. Enquiries made after a sale to show how a good, a service or the sales process could be improved.
- 22. The initial money that is needed to start a business that is normally linked to purchases of machinery and premises.
- 25. A document summarising the personal details, qualifications and experiences of an individual. Often used to apply for a job.
- 26. An extra amount of financial pay received through achieving a business target.
- 28. A quantity of stock kept in store to safeguard against unforeseen shortages or demands.
- 29. What distinguishes a good or service from rivals.