Across
- 4. opening statement of the letter or memo
- 7. short, informal messages usually sent within a company
- 8. first part of a letter or memo which designates the names of the sender and recipient
- 10. sent in response to a question or request of information
Down
- 1. brief review over what happened on a business trip
- 2. any additional documents or supporting information included with the letter
- 3. final statement of the letter
- 5. states policies or procedures the writer wishes the reader to follow
- 6. formal letters used in professional settings
- 9. main paragraphs of a letter or memo