Across
- 3. adding pictures and documents
- 4. courtesy at the end of the email
- 6. details of the email
- 7. first/ last name after the closing
- 10. adding someone to following conversation
Down
- 1. store contacts
- 2. hides the names of recipients
- 5. tell the reader what the email is about
- 8. courtesy at the beginning of the email
- 9. send a copy of the email