Business Management

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Across
  1. 1. something you can't live without
  2. 3. a tangible product such as a can of juice
  3. 5. an intangible good such as a haircut
  4. 6. a way a business can work that profits only the owners or in ways that benefit the community.
  5. 7. a luxury that you don't need, but desire
  6. 9. anyone who has an interest in a business or is affected by it
  7. 11. the type of market research conducted by an organisation itself
Down
  1. 2. a stakeholder who is interested in job security
  2. 4. a product or a range of products with a unique and easily recognisable character
  3. 5. the type of market research conducted by another organisation for another purpose
  4. 8. the process of identifying, anticipating and satisfying customer needs
  5. 10. an easily recognisable design that represents a company