Across
- 2. First word of the control process second step.
- 4. Includes the avoidance of activities which waste it.
- 7. Qantas self-check in kiosks were first introduced here.
- 8. The manner and approach of providing direction, implementing plans and motivating people.
- 10. The first S in the operating environment acronym stands for what?
- 12. Employees receive this in return for their labour.
- 15. Change impacting the internal environment of an organisation may be transformational or ..?
- 18. The R in smart stands for what?
- 19. The acronym for internal environment
- 20. How many shareholders can a private company have?
Down
- 1. KPIs are only useful if they are ...?
- 3. The number of factors determining organisational productivity.
- 4. Represents a manager's ability to perform a particular task.
- 5. 'Develop alternative solutions' is a step in which process?
- 6. The number of forms of communication.
- 9. Complex hierarchical management structure based on clear division of labour, downward communication, centralised decision making, line management and narrow span of control.
- 11. Service business outputs can be referred to as ..?
- 13. Employee relations may also be referred to as industrial relations or .... relations.
- 14. Employment termination method commonly involuntary but may also be voluntary in some cases.
- 16. How many similarities do you need to provide for a 6 mark compare maslow and herzberg question?
- 17. A type of industrial action instigated by employers.