Business & Management Crossword

3. is the vertical transfer of information in a hierarchy, via meetings between staff at different levels of the hierarchy.
5. the empowerment of authority of a person lower down in the organizational structure.
8. the transfer of information between different people and between business.
9. rewards received in addition to a worker´s wages or salaries.
12. measures the level of output per worker.
13. method of improving communication by reducing the number of levels in an organizational hierarchy.
17. training aimed at introducing new staff to the business to get them familiar with the policies, practices and culture of the organization.
18. transferring a staff member from department or branch that no longer requires their services to other areas of the business where vacancies exist.
19. refers to the process of hiring suitable workers.
21. measures the percentage of the workforce not present at work in a given time period.
24. the skill of getting things done through other people by inspiring, influencing and motivating them.
26. written record of the issues discussed in a business meeting.

1. is the practice of achieving and organization´s objectives by using the available resources of the business.
2. the process of providing opportunities for workers to acquire employment-related skills and knowledge.
4. overall package of pay and benefits offered to an employee.
6. barriers to effective communication.
7. describes the extent to which a person is held responsible for the success or failure of a task.
10. the process of sitting through applications to identify suitable candidates for the job.
11. refers to managers passing on tasks or responsibilities to their subordinates.
14. the process of removing levels in the hierarchy and hence managers have a relatively wide span of control.
15. Y optimistic management stance of staff attitudes.
16. is a form of non-financial motivator move which involves a manager giving his/her subordinates some autonomy in their job and the authority to make various decisions.
20. inner desire or passion to do something.
22. the official administrative and formal rules of an organization that govern business activity.
23. method of workforce planning whereby employees work in a location away from the workplace.
25. formal process of evaluating the contributions and performance of an employee.