Business Mgmt Chapter 9 Part 1

5. Theory suggesting that money is the sole motivator for workers.
12. A theory that arranges the five basic needs of people—physiological, security, social, esteem, and self-actualization—into the order in which people strive to satisfy them.
14. 1924-1932 studies that mark the beginning of concern for human relations in the workplace.
16. Aspects of this theory of motivation that focuses on the work setting and not the content of the work; these aspects include adequate wages, comfortable and safe working conditions, fair company policies, and job security.
17. The personal satisfaction and enjoyment that you feel after attaining a goal.

1. The most basic human needs to be satisfied—water, food, shelter, and clothing.
2. The need to be the best one can be; at the top of the hierarchy.
3. One prominent aspect of human relations, is an employee’s attitude toward his or her job, employer, and colleagues.
4. The need for love, companionship, and friendship—the desire for acceptance by others.
6. The study of the behavior of individuals and groups in organizational settings.
7. The need to protect oneself from physical and economic harm.
8. Aspects of this theory of motivation that focuses on the content of the work itself; these aspects include achievement, recognition, involvement, responsibility, and advancement
9. This person proposed a theory of motivation that focuses on the job and on the environment where work is done.
10. An inner drive that directs a person’s behavior toward goals.
11. This involves emotional involvement and commitment.
13. The need for respect—both self-respect and respect from others.
15. The benefits and/or recognition that you receive from someone else.