Across
- 3. An umbrella term covering those careers that provide a bridge between business processes/initiatives and use of IT resources; sometimes referred to as business information management
- 8. The process of having the right goods in the right place at the right time in order to make a profit
- 10. The process of one person reaching an agreement with another person to meet specific needs or wants
- 12. The process of obtaining funds and using them to achieve the goals of the business
- 14. A contractual agreement in which one company (insurer) will pay for specified losses incurred by the other company (insured) in return for installment payments (premium)
- 15. _________skills-the ability to perform essential, routine business tasks such as organizing, planning, filing, billing, computing, etc.
- 16. An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
Down
- 1. Reliability; the quality of deserving others’ confidence
- 2. The ability to generate unique ideas, approaches, and solutions
- 4. The ability to guide or direct the actions of others
- 5. The ability to express thoughts and ideas in a clear manner
- 6. A marketing function that involves determining client needs and wants and responding through planned, personalized communication that influences purchase decisions and enhances future business opportunities
- 7. skills to take ideas and bring each component together in an orderly way to achieve goals
- 8. The process of coordinating resources in order to accomplish an organization’s goals
- 9. A career area in which employees supervise the complete process of getting products into the marketplace; a career field in which employees are responsible for the flow of goods
- 11. The process of keeping and interpreting financial records
- 13. Individual whose job involves carrying out management functions