Business Operations Support Crossword Puzzle

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Across
  1. 2. Country, female member
  2. 3. I'm a day behind but Ive got brokers and clients info alike
  3. 5. Mailbox Crutch
  4. 10. A process on Illumas carried out Four times a year
  5. 11. Commission Rates are added but what are they?
  6. 13. Third Party Service Supplier
  7. 14. Famous Manx SurName
Down
  1. 1. MC excavation site
  2. 2. Another name for a Quote
  3. 4. "Quel est ton nom?"
  4. 6. Place of heaven not so heavenly previous manager
  5. 7. Vampires wouldnt be too fond of him?
  6. 8. Life policy records and amendments database
  7. 9. Number of members in the BOS team
  8. 12. Acronym to record a life policy issue