Across
- 6. generally, stage 5 of any BPI
- 7. business process improvement methodology
- 9. generally, stage 2 of any BPI
- 10. processes that involve multiple departments
- 13. shows start and stop points in process-design
- 14. seen by companies who can position their BPI strategically and ensure they do it better than competitors
Down
- 1. business process reengineering
- 2. an acronym given to the idea of improving business processes
- 3. the system used to manage BPI projects
- 4. generally, stage 1 of any BPI
- 5. shape of process-design boxes used for decision-making
- 8. shape of process-design boxes used to define process point that requires resources
- 11. generally, stage 3 of any BPI
- 12. generally, stage 4 of any BPI
