Across
- 4. Customer reported vehicle __ to police (police report req.
- 8. CSC shall scan or enter all supporting documentation into __.
- 10. Customer was in __ general purpose lane.
- 12. The Vendor shall meet all State data __ requirements.
- 13. A complaint is related to customer __.
- 14. CSC shall make manual __ voucher.
- 15. Must have documentation for __ duty
Down
- 1. CSC shall forward __ related to tolling policies.
- 2. Dispute details shall be __,logged and submitted to WSDOT.
- 3. All disputes should accompany __.
- 4. CSC shall respond to disputes within __ business days.
- 5. JV entries shall be made following WSDOT’s provided __.
- 6. CSC shall monitor and open a case to __ customer complaints.
- 7. Customer had __ number of passengers.
- 9. __ additional information needed for resolution.
- 11. CSC shall timely manage/__ all customer disputes.