Business studies

3. recruitment can be internal or -------
4. a job analysis identifies and records the ------ and tasks relating to a job.
8. is the process from identifying that the business needs to employ someone up to the point at which applications have arrived.
9. if a business needs to reduce the number of employees it can be done in 2 ways: redundancy or ------
11. a method of application
12. some businesses include tests in their selection process, including ------ tests

1. communication can be upward, downward or -----
2. are an example of verbal communication
5. employment is often considered to be between 1 and 30–35 hours a week.
6. is the transferring of a message from sender to receiver, who understands the message
7. ----- communication is when messages are sent through established channels using professional language
10. there are 3 types of training: off the job, on the job and ------