Across
- 5. When a business cuts the number of workers to reduce their wages and salary bill
- 7. When employees lose their jobs because they are fired, or they quit their jobs
- 8. The response of a person's body to anything that requires more action or work from an individual than normal
- 9. When many local businesses struggle to compete with bigger markets abroad
- 10. Create ___ (Kotter's first step in leading change)
- 11. An unforeseen event that can cause major changes in an organisation
- 12. Example of crisis in the workplace
- 14. Affirmative action is a policy that ensures that qualified people from __ groups have equal opportunities in the workplace.
- 15. Ways employees can manage stress in the workplace
Down
- 1. Factor that is an external cause of change, e.g., increase in the interest rate
- 2. Internal cause of change
- 3. Cause of stress in the workplace
- 4. Involve employees in the __ process (ways businesses can deal with/manage change in the workplace)
- 6. A process that takes people, employees and organisations from the present to a future desired change
- 13. Obtain ___ advise if the crisis falls outside the business' scope of expertise