business terminology puzzle assighment

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Across
  1. 4. mailing or emailing any advertisement, flyer, coupons , etc. directly to a person home or email address
  2. 5. the general type and category, of product or services that a business sells or offers to their customers
  3. 7. business or performing a service
  4. 10. the moment or event that causes the customers to decide to purchase your product or service
  5. 11. the group of customers that you are trying to attract and sell your product to.
  6. 12. the customer who purchases the product or service that a business is selling
Down
  1. 1. the act of meeting people and building relationships with them to help marketing your business
  2. 2. a business selling similar products ( clothes, auto supplies)
  3. 3. a complete overview of every aspect of a business.
  4. 6. a customer tells other people about your product or service, whether good or bad.
  5. 8. a similar business selling similar products or services in a nearby location
  6. 9. the statistics about the area your business is located in