business terminology

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Across
  1. 6. an assembly of people for discussion
  2. 7. an arrangement to meet someone at a particular time and place
  3. 8. the action of teaching a person or animal a particular skill or type of behaviour
  4. 9. practice or methods of a professional
  5. 10. a piece of written, printed, or electronic matter that provides information
  6. 11. reciprocal action or influence
  7. 13. the process of dealing with or controlling things or people
  8. 14. the practices and forms prescribed by social convention or by authority
  9. 15. a sum of money placed or kept in a bank account
Down
  1. 1. a person receiving social or medical services
  2. 2. imparting or exchanging of information or news
  3. 3. the quality of being dependable
  4. 4. a sum of a list of goods sent or services provided
  5. 5. an idea, feeling, or opinion about something or someone
  6. 12. result of an action