Business Transformation Division

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Across
  1. 3. we won the ____ medal for the Incubator with Treasury and Risk
  2. 7. Collections Advisory Board - monthly meeting on the 2nd Wednesday
  3. 8. Extensible Markup Language -is used to format the data that is sent between the systems and the CIR
  4. 10. to provide strategic direction for RCM
  5. 11. Treasury Financial Manual
  6. 12. BTD Division Director
  7. 13. (2words)we review these quarterly to ensure systems, services, and programs are aware in sync
  8. 16. works on data analytics and fraud
  9. 18. now that CCMM is complete, it's time to figure out what RCM's architecture should look like in the future
  10. 19. works on data analytics and collaborates with DMS
  11. 20. Mobile Program manager
Down
  1. 1. (2 words) PayPal and Amazon Pay
  2. 2. updated annually, and provides an overview of important programs and processes associated with revenue collections
  3. 4. provided as needed to new employees to give an RCM overview
  4. 5. 3 pillars - digital wallets, mobile program, and online bill payment
  5. 6. total number of BTD employees, including the Director
  6. 9. (2 words) agency facing and public facing apps for revenue collections
  7. 14. Digital Wallet subject matter expert and RCM's TFM coordinator
  8. 15. eCommerce Program Manager
  9. 17. allows Bureau employees to come together to think outside the box to generate new and innovative solutions