Across
- 3. Discussion aimed at reaching agreement
- 4. Checking performance against plans
- 8. Setting targets before any work begins
- 11. The right to give orders
- 13. Hiring and training workers for the business
- 14. An organised collection of data
- 16. Raw facts entered into a system
- 17. The relationship between employers and workers
- 19. Choosing the best option among alternatives
- 20. The line through which instructions flow
- 22. Employers prevent workers from working
- 25. A formal complaint by a worker
- 26. Specific goals managers want to achieve
- 28. Levels of authority from top management to workers
- 29. Action taken to correct worker behaviour
- 30. The duty to complete assigned tasks
- 32. How people, jobs, and authority are arranged to achieve goals
- 33. Summaries used by managers to plan and control
- 35. Putting the right people and resources together
Down
- 1. Programs that process information
- 2. Negotiation between workers and management
- 5. Workers’ response when disputes are unresolved
- 6. Processed data used for decisions
- 7. Ensuring all departments work smoothly together
- 9. Physical equipment like computers
- 10. Decision-making kept at the top of the organisation
- 12. An organisation that protects workers’ interests
- 15. Using technology to save time and cost
- 18. The framework showing who reports to whom
- 19. Better choices made using accurate information
- 21. Being answerable for results
- 23. Decision-making shared across different levels
- 24. Leading, motivating, and giving instructions
- 27. Workers stop working to demand change
- 31. The number of workers one supervisor manages
- 34. A system that provides managers with information