Across
- 2. mobile phone apps are an example of this driving force
- 4. has resulted from the removal of trade barriers
- 6. number or rate of staff leaving in a period of time
- 8. strategy based on a unique offer to the market
- 11. reduction of these is a driver of change
- 12. a narrow segment within a target market
- 14. can promote or inhibit change in a business
- 16. organisational ...... can restrain business change
- 17. no smoking laws are an example of this force for change
- 18. ratio of outputs to inputs
Down
- 1. the number of these could indicate a problem with the quality of a business output
- 3. a valuable resource that can appear on both sides of a force field analysis
- 5. he theorised about competitive strategy in the 1980s
- 7. ratio of staff shifts not worked
- 9. revenue minus expenses
- 10. societal and cultural influences on business change can result from altered..
- 13. force field analysis theorist
- 15. a manager using Lewin's analysis method would form a ....