Business Writing Word List 1

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Across
  1. 2. a customer; a person who pays a professional person or organization for a service
  2. 6. a secretary; a person who helps a manager make sure an office runs smoothly by answering phones, keeping records, and making appointments
  3. 8. the department which deals with employees´ concerns, such as hiring, salaries, complaints
  4. 9. work at good speed without wasting time or resources
  5. 10. to treat everyone the same
  6. 11. group of employees; the people who work for a company
Down
  1. 1. a written message used to communicate important information from management to employees
  2. 3. supervisor; someone who directs several employees
  3. 4. an amount paid to an employee based on a percentage of a sale
  4. 5. How the company interacts with the public or people
  5. 7. a reward that motivates a person to achieve something
  6. 8. main office for a company where decisions are made