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Business

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Across
  1. 2. Paying for a trade or skill
  2. 4. A company that is run by 2 - 20 people
  3. 6. Star Trek or running your own business
  4. 7. The target which the business sets itself
  5. 9. The worker efficiently helps the customer needs, wants and probelems
  6. 10. When the customer does not receive a satisfactory solution to his/her problem
  7. 15. Were the owners is responsible for paying for all the debts
  8. 16. The procedure that the company or business will go through to find new staff
  9. 18. A detailed description of the job
Down
  1. 1. A detailed proposal for achieving something and the business aims
  2. 2. Not primary research
  3. 3. Business owned by one person, but may employ many more workers
  4. 4. Not secondary research
  5. 5. A place where buyers and sellers meet to trade
  6. 8. Owned by friends, family and shareholders
  7. 11. When a member of staff receives a reward to make them work more efficiently
  8. 12. How the worker acts towards the customer
  9. 13. Gathering information from the customers
  10. 14. Where the shareholders of a company are reasonable for paying for debts
  11. 17. Deside where to set up the business