Across
- 4. Focused on customer needs and wants
- 6. the process or activity of producing goods and services.
- 9. The customer’s preference for a business; is usually expressed in regular purchases from the business.
- 12. Knowledge, facts, or data presented in a useful form.
- 13. the usage of outside organizations or consultants to perform one or more of the primary business activities.
- 14. The ability to communicate, interact, and build relationships with others.
- 15. an organized effort to produce and/or distribute goods and services.
Down
- 1. the day-to-day activities required for continued business functioning.
- 2. Fulfilling the requirements of the law.
- 3. The values and ideals that an organization encourages among its employees.
- 5. Ability to understand the specialized aspects of jobs.
- 7. keeping accurate and useful financial records; and analyzing and interpreting the recorded information.
- 8. People who work to produce goods or services.
- 10. Advantages or payments employees receive in addition to their wages (e.g., sick time, holiday pay, health insurance).
- 11. The ability to see the “big picture” and think about how things will work together.