BUSS 3 Operations

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Across
  1. 2. Measures of how effective a business is in turning resources (e.g. labour hours) into output
  2. 4. economies Cost savings that arise from buying in bulk or from a more powerful relationship with a supplier due to increased output
  3. 5. A business which owns operations in more than one country
  4. 7. economies Reductions in unit costs arising from the effective use of technology
  5. 8. intensity The extent to which production or operations depend on investment in and use of capital – i.e. machinery, IT systems, buildings etc
  6. 10. of scale Factors which result in higher unit costs as production output reaches too high a level
  7. 13. Where a business has work done for it overseas
  8. 15. The period of time between an order being placed and being received
  9. 16. costs The key measure of productive efficiency – calculated as total costs divided by total output (over a specific period)
  10. 19. Putting an new idea or approach into action – the commercial exploitation of ideas
  11. 20. A cultural approach to lean production and quality assurance. Involves encouraging employees to constantly seek and implement small incremental changes to production in order to improve quality and efficiency
  12. 21. path analysis Project management tool that uses network analysis to help manage complex and time-sensitive operations
Down
  1. 1. Part of outsourcing – where another business is used to provide part of the production process
  2. 3. Method of lean production where production resources arrive at the moment they are required rather than being held in stock
  3. 5. efficient scale The minimum output a business needs to achieve in order for its to be able to minimise unit costs
  4. 6. productivity The level of output per unit of labour
  5. 9. of scale Cost advantages that a business can exploit as a result of expanding its scale of production. Economies of scale reduce the average (unit) cost of production
  6. 11. A measure of the ability of a business to achieve the required level of production whilst minimising the use of resources
  7. 12. Where a business has work done for it by someone else
  8. 14. The size or output of a business, best measured relative to that of direct competitors
  9. 17. production An approach to management that focuses on cutting out waste whilst still ensuring quality.
  10. 18. economies Where marketing costs per unit sold can be lowered by spreading marketing costs over larger output