BUSS2 Key Words

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Across
  1. 1. A process of continuous improvement, identified by workers (a type of TQM)
  2. 4. Where a business uses other business to do work, that use to be done internally
  3. 5. The responsiveness of demand to a change in price of a product
  4. 9. A product with low share of a fast-growing market (from the Boston Matrix) (2 Words)
  5. 11. The last stage of a products life cycle, in which sales fall rapidly
  6. 13. The removal of layers of hierarchy from an organisational structure
  7. 14. The total group of employees working in a business
  8. 15. The replacement of workers with machines to perform tasks in production
  9. 17. Product, price, promotion, place (2 Words)
  10. 19. The generally accepted attitudes and behaviours of employees in a business
  11. 22. Training aimed at introducing new employees to a business and its procedures
  12. 24. Job [……………..], the process of giving workers more interesting tasks
  13. 25. The place where buyers and sellers meet
  14. 27. Where one firm dominates a market
  15. 28. A detailed plan of income and expenses expected over a certain period of time
Down
  1. 2. Measure of how much output is being produced per unit of input
  2. 3. Delegating power to employees, so they can make their own decisions
  3. 6. The will to work
  4. 7. Compensation or other benefits received by an employee that are not in the form of cash. (2 Words)
  5. 8. Where an employee is dismissed, because their role is no longer needed
  6. 10. Where responsibility for carrying out a task or role is passed onto someone else in the business
  7. 12. Penetration [……………..],the pricing technique of setting a relatively low initial entry price
  8. 14. A business that breaks bulk by buying in large quantities and selling on in smaller quantities
  9. 16. Training delivered away from the normal work place (3 Words)
  10. 18. The percentage of employees not at work, in a given time period
  11. 20. Where a product meets a customer’s requirements
  12. 21. A source of finance where a business receives a proportion of the amount owned by trade debtors from a specialist financial provider
  13. 23. The range of methods used by which a business makes its product know to customers
  14. 26. The provision of work related education or skills development
  15. 29. The amount of product or service that customers are willing and able to pay at a given time