BUSS2 Key Words

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Across
  1. 4. The place where buyers and sellers meet
  2. 5. The responsiveness of demand to a change in price of a product
  3. 6. The amount of product or service that customers are willing and able to pay at a given time
  4. 8. A product with low share of a fast-growing market (from the Boston Matrix) (2 Words)
  5. 10. Product, price, promotion, place (2 Words)
  6. 11. The removal of layers of hierarchy from an organisational structure
  7. 12. Delegating power to employees, so they can make their own decisions
  8. 14. Where a product meets a customer’s requirements
  9. 16. Penetration [……………..],the pricing technique of setting a relatively low initial entry price
  10. 17. Job [……………..], the process of giving workers more interesting tasks
  11. 22. The replacement of workers with machines to perform tasks in production
  12. 24. The percentage of employees not at work, in a given time period
  13. 26. A source of finance where a business receives a proportion of the amount owned by trade debtors from a specialist financial provider
  14. 27. Training delivered away from the normal work place (3 Words)
Down
  1. 1. Where one firm dominates a market
  2. 2. The range of methods used by which a business makes its product know to customers
  3. 3. Where an employee is dismissed, because their role is no longer needed
  4. 4. The will to work
  5. 7. Compensation or other benefits received by an employee that are not in the form of cash. (2 Words)
  6. 9. The provision of work related education or skills development
  7. 11. Where responsibility for carrying out a task or role is passed onto someone else in the business
  8. 12. Measure of how much output is being produced per unit of input
  9. 13. Where a business uses other business to do work, that use to be done internally
  10. 15. A business that breaks bulk by buying in large quantities and selling on in smaller quantities
  11. 18. A detailed plan of income and expenses expected over a certain period of time
  12. 19. The generally accepted attitudes and behaviours of employees in a business
  13. 20. A process of continuous improvement, identified by workers (a type of TQM)
  14. 21. The total group of employees working in a business
  15. 23. The last stage of a products life cycle, in which sales fall rapidly
  16. 25. Training aimed at introducing new employees to a business and its procedures