Across
- 6. When you use an unprofessional tone in a business letter.
- 7. The most common mistake in business letter.
- 9. A slang or offensive terms in the business letter.
Down
- 1. Ensure your language is respectful and considerate, even when making a request.
- 2. Addressing the recipient of your business letter correctly is essential.
- 3. Sending your business letter to someone other than the sender.
- 4. Ensure you _____ with the recipient after a reasonable period.
- 5. The business letter is without unnecessary details or jargon.
- 6. Including the inappropriate salutation, body, and closing.
- 8. The business letter only needs the relevant information.