Cablelynx Billing Terms

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Across
  1. 3. The payment was placed in the drop box at the local office?
  2. 6. A payment was made and the service was restored?
  3. 9. The customer balance was taken via auto pay?
  4. 10. The fee applied when a change was made to the account?
  5. 12. The payment posted using the interactive Voice Response tool?
  6. 14. The fee added about 15 days after the bill is due and no payment posted?
  7. 15. The date that the bill is due on every month?
  8. 16. The fee applies when the customer exceeds the allotted amount of data?
  9. 18. The amount owed at the present moment?
Down
  1. 1. The payment was posted to the wrong account?
  2. 2. The fee applied for paper bill and no autopay?
  3. 4. The fee printed on the bill for processing a payment?
  4. 5. The Percentage applied to the balance after bill has been sent to an outside collection agency?
  5. 7. The Install fee on the bill, it could also appear for a transfer and a reconnect?
  6. 8. The fee applied if a tech comes to the home to resolve anything the customer can complete?
  7. 11. the balance owed at the previous address has now applied to the new address?
  8. 13. The service was suspended due to no payment of the previous bill?
  9. 17. The System generated term to ignore when explaining bill?