Across
- 3. Best practice - Infor patients of what to do if care is needed afterhours
- 5. Dropped to display measure for running year 2022.
- 6. Teach back or parrot method is best practice to increase this domain
Down
- 1. Ask if a provider/PCP is communicating with other specialist
- 2. Ask how often wait time exceeded 15mins
- 4. Ask patients to rate overall health care experience
- 6. abbreviation for Health Outcome Survey, 3% impact to STARS rating for 2022