Across
- 3. an estimate of income and expenditure for a set period of time
- 5. an amount of money added to wages on a seasonal basis, especially as a reward for good
- 6. the second stage of development of the World Wide Web, characterized especially by the change from static web pages to dynamic or user-generated content and the growth of social media.
- 9. an owner of shares in a company
- 14. the value of one currency for the purpose of conversion to another.
- 15. Department Customer service is the provision of service to customers before, during and after a purchase
- 17. a person or organization that provides funds for a project or activity carried out by another, in particular.
- 19. the edge or border of something.: "the eastern margin of the Indian Ocean" "they were forced to live on the margins of society".
Down
- 1. the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.: "I've got unlimited credit".
- 2. a person with an interest or concern in something, especially a business.
- 4. the personnel of a business or organization, especially when regarded as a significant asset.
- 7. a report or description of an event or experience
- 8. a person's regular occupation, profession, or trade
- 10. a plan of action or policy designed to achieve a major or overall aim.: "time to develop a coherent economic strategy" "shifts in marketing strategy".
- 11. advertise or promote (something).: "the product was marketed under the name “aspirin.”".
- 12. the action or process of keeping financial accounts
- 13. connect as or operate with a network.: "the stock exchanges have proven to be resourceful in networking these deals
- 16. the simultaneous execution of more than one program or task by a single computer processor
- 18. of directors a body of elected or appointed members who jointly oversee the activities of a company or organization
- 20. agree to give or allow (something requested) to.: "a letter granting them permission to smoke