Care Management Terms

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Across
  1. 5. Predicting future needs for staffing or resources in call centers or insurance.
  2. 8. A professional who uses statistics to predict insurance risks.
  3. 9. When an insurer buys insurance to protect against big losses.
  4. 10. Joint federal-state program helping low-income individuals with healthcare.
Down
  1. 1. Categorizing patients into risk levels (such as high, medium, or low) using data and clinical criteria to guide care management priorities.
  2. 2. A person who holds an insurance policy.
  3. 3. Monthly amount paid to keep a health insurance policy active.
  4. 4. Small fixed payment paid by a patient at time of receiving service.
  5. 6. A returned call to a customer who was waiting.
  6. 7. When an insurance company evaluates risk before issuing a policy.