Across
- 5. Sender’s mind, mental image of message sent
- 8. When group members accept & support a decision
- 9. Team of workers with similar skills
- 11. Ability to understand information
- 13. Factor that restricts ability to solve problem
- 14. Graph showing steps of a task in a timetable
- 15. Clue that reveals the message received
- 17. When opposing sides give up something of value
- 18. Receiver’s mind, metal image of message received
- 19. Prevents clear communication
Down
- 1. Follow specific communication rules
- 2. Interconnected business & financial markets
- 3. How a message is delivered
- 4. Group technique used to develop many ideas
- 6. Team assigned to work on project
- 7. Process to convey message thought or idea
- 10. Situation resulting from opposing views
- 12. Art of using good manners in any situation
- 16. Standards you use to find the best solution