CC Part 2

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Across
  1. 2. Type of order where the order is placed with us but fulfilled by the manufacturer. We are not able to see inventory numbers (two words).
  2. 3. A word that we use to describe whether or not a customer is able to access a product
  3. 6. Process that is initialized to begin the account setup process to establish an account for ordering
  4. 8. Type of order where there may be limited quantities due to manufacturer or supply limitations.
  5. 10. Case Subtype that is created when a customer would like a product on their account that they should be able to access but is not visible (three words)
  6. 11. Prescribing Information required by manufacturer when purchasing certain medications (two words).
  7. 13. Type of order that occurs when an item is out of stock but will be shipped as soon as it becomes available (two words).
  8. 14. Quicklink in ABC Force that should be checked whenever first accessing an account (two words).
Down
  1. 1. Type of account that is initialized because the customer does not have an account with us
  2. 4. Command Center status for when an order has been held due to engine rules, including credit holds for drop ship orders
  3. 5. Command Center status for when an item or order is at the DC or with the manufacturer and being fulfilled (two words).
  4. 7. Command Center status for when an item or order is cancelled
  5. 9. Command Center status for when an order has been submitted but has not been sent for processing.
  6. 10. Name of the document that provides the price the customer needs to pay due to ordering with us.
  7. 12. Name for flu orders. These are placed because customers are preordering for the upcoming season, shipment timeframes are not guaranteed.
  8. 14. Emergency order where the customer needs the product immediately and will typically pay an expedited fee of $400 or $600 depending on when the order is placed (two words).