CCA 2

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Across
  1. 2. — Combines physical stores with online selling.
  2. 5. — Exceeding expectations to create customer satisfaction.
  3. 9. — Related products and services around activity.
  4. 10. — Want supported by purchasing power.
Down
  1. 1. — Giving something to receive something valuable.
  2. 3. — Physical place where buyers and sellers.
  3. 4. — Commitment to repeatedly purchase from brand.
  4. 6. — Digital platform where commercial transactions occur.
  5. 7. — Basic necessity required for human survival.
  6. 8. — Desire influenced by personal culture preferences.