Across
- 3. Another place to find plan language
- 6. Prior reviews
- 7. Member's plan termination date
- 9. 2nd place to find medical records
- 10. Plan instructions that differ from Aetna Standard
Down
- 1. Medical records
- 2. DX and CPT descriptions
- 4. Where to enter manual production
- 5. Provider flags
- 8. Member's benefits
