Across
- 7. A Team that handles much of the pricing for OON claims
- 10. Claims are reviewed for industry standard code denials
- 11. Out-of-Network claims are reviewed for negotiations, supplemental pricing, etc
- 13. The itemized bill is reviewed for bundled charges
- 15. A Team that manages provider disputes regarding Zelis claim edits
- 16. An intake team for OON & HBR disputes and balance billing issues
Down
- 1. Team responsible for directly settling OON claims with Providers
- 2. The full name for CSS
- 3. An intake team for editing disputes
- 4. The name of the business unit under which Client Services falls
- 5. A Team that manages provider disputes regarding OON and HBR priced claims
- 6. Team that reviews large hospital claims for clinical findings
- 8. Large hospital claims are reviewed for clinical findings
- 9. A Team that manages provider disputes regarding ERS pricing
- 12. The full name of CCS
- 14. OON Claims are priced with Zelis proprietary fee schedule
