Across
- 2. activity of a process or quality system to ensure compliance to requirements
- 3. and published standards
- 6. management tool (diagram) for organizing information
- 8. to how a process is performed or how a product is made
- 12. rapidly to changes
- 14. letter of the Greek alphabet
- 15. is free.
- 16. or exceeds expectations
- 17. standard for measurement
- 18. goals should be
Down
- 1. measure of the relationship between two data sets of variables.
- 4. is not mandatory.
- 5. improvement
- 6. quality club
- 7. graphic summary of variation in a set of data
- 9. Cycle
- 10. Achieving maximum productivity with the optimal resources
- 11. cause analysis
- 13. that limits a system from achieving higher performance or throughput
