CEM

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Across
  1. 5. , It is product of an interaction between an organization and a customer.
  2. 7. , send and receive money.
  3. 9. , Icon to show customer appreciation.
  4. 10. , service to help customer to avoid future overdraft.
  5. 11. , permission to do transactions out of territory.
  6. 12. , real property value.
Down
  1. 1. , person credit score calculated with software from Fair Isaac Corporation.
  2. 2. , notifications for customer through online.
  3. 3. , easy way to send money internationally.
  4. 4. , Rules made by a government in order to control the way something is done.
  5. 6. , refer to use smartphone device to perform banking navigation.
  6. 8. , Phrases that show a customer that you care.