Ch. 15-16 Intro Review

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Across
  1. 2. Combines barcodes/numbers to identify product/manufacturer.
  2. 3. This type of close you decide between two items only.
  3. 5. An itemized list of goods sold.
  4. 8. This type of selling, suggests additional goods or services to the customer.
  5. 10. Combines a cash register with a computer.
  6. 11. Obtaining a positive agreement from the customer to buy.
Down
  1. 1. Things customers say or do to indicate a readiness to buy.
  2. 4. This type of close asks for the sale.
  3. 6. This type of close explains extra services offered.
  4. 7. Purchase Order
  5. 9. This type of close is an initial effort to close a sale.