Across
- 1. an emotional release
- 3. ability to put yourself in someone's shoes
- 4. challenge clients to critically examine their actions
- 5. a tool for exploring, evaluating, and depending the relationship
- 6. goal setting
- 8. empowering clients to learn skills, deal with feelings, manage problems.
- 11. avoiding emotional conflict with jokes
- 13. advanced counselling targeting severe emotional difficulties
- 16. listening skills used to increase accuracy of understanding
- 17. nonjudgmental restatement of clients words or ideas
- 18. the capacity to be real and consistent
- 20. condensing content
- 21. variations in terms of lifestyle, culture, behaviour, sexual orientation
- 23. also called band-aiding
- 25. keeping feelings out of consciousness
- 27. separating from reality
- 29. polar opposites
- 30. regard recognizing the inherent worth of others
- 31. transferring feelings to others
- 34. establishing trust
- 35. referring or closing the file
- 36. preparing for the interview
- 37. authenticity or being real
- 38. avoiding feelings through excessive abstract thinking
Down
- 2. self-serving but incorrect explanations
- 7. becoming alert and knowledgeable of one's self
- 9. reverting
- 10. short statements
- 12. conditions warmth, empathy, positive regard, and genuineness.
- 14. formation substituting behaviours
- 15. falsely assigning our feelings to others
- 19. deliberately avoiding things that provoke anxiety.
- 22. probing for more information to confirm understanding
- 24. converting unacceptable behaviours into acceptable ones
- 26. communicates readiness, willingness, and ability to listen
- 28. acquiring and organizing relevant information
- 31. refusing to accept or acknowledge
- 32. aggression indirectly expressing aggression
- 33. counsellors broad range of skills to fit clients