ch. 32 marketing

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Across
  1. 2. loaned money
  2. 7. a statement that contains exceptions to and exclusions from a warranty
  3. 10. one that is clearly stated in writing or verbally, to encourage a customer to make a purchase
  4. 11. a promise or guarantee given to a customer that a product will meet certain standards
  5. 13. one that takes effect automatically by state law whenever a purchase is made
Down
  1. 1. used when the seller advises a customer that a product is suitable for a particular use, and the customer acts on that advice
  2. 3. a warranty that covers the repair or replacement of any defect in a product
  3. 4. the seller's promise that the product sold is fit for its intended purpose
  4. 5. a written guarantee that may exclude certain parts of the product from coverage or require the customer to bear some of the expense for repairs resulting from defects
  5. 6. allow account holders to pay for purchases over a specific period of time without incurring a finance charge
  6. 8. charge accounts offered by a retailer that sets the credit limit and payment terms
  7. 9. allow for payment over a period of time
  8. 12. enable customers to charge purchases during a month and pay the balance in full within 30 days after they are billed