Ch 5 Module 5 Troubleshooting Windows After Startup

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Across
  1. 2. Used to build custom console windows. As the name suggests, it provides users with a collection of tools useful for performing managerial activities. It is a combination of the graphical user interface and programming framework. It is essentially a container where all these managerial functions can be accessed in one place. Use the acronym.
  2. 4. A system utility, which is useful for text editing.
  3. 6. In Task Manager the ___tab to set the priority level of a specific process (such as an application or service).
  4. 7. Tool used to organize and display the events or activities of Windows and applications. This tool is used to view the logs generated by the Windows operating system as well as Microsoft and other third-party applications.
  5. 8. In Task Manager the __tab shows all running processes organized by Apps, Background processes, and Windows processes.
  6. 9. The sfc command must be launched using an __ prompt
  7. 14. A physical connection problem can cause limited or no network connectivity issues. Checking physical connectivity is often the __ step to take to resolve these issues.
  8. 16. A __ should be used to determine how long it takes the system to perform a clean boot and compare that time against the time the system takes to perform a normal boot. If the time for a clean boot is significantly shorter, the technician should consider the startup processes as a possible cause of slow startup.
  9. 17. This command is used to determine the PID (process identifier) for a running process. The PID is then used with the utility to terminate a process. The taskkill command uses the process ID to kill the process.
  10. 20. Utility to control the operation of critical Windows processes. Can be used to stop applications that are hanging.
  11. 23. Windows tool used specifically for viewing performance statistics. It can monitor and report in real time and can save collected data in logs for future use. This tool is used to track activity by hardware and software to measure performance. It monitors hardware and software to identify bottlenecks in real time.
  12. 25. Windows depends on the ___to associate a file with the application used to open it. This association is called file association.
  13. 26. This client software is used for connecting to another system remotely. You can connect to another system and work as you are working on your own system. Use the acronym.
  14. 27. The number of vertical and horizontal pixels used to build one screen.
  15. 28. Used to monitor and manage printer queues for all network-attached printers. The Spooler service is one of the components responsible for passing print jobs from the computer to the printer.
  16. 29. Gives you a comprehensive view of system-related information. This information is primarily covering the hardware setup, software setup, and peripheral devices. Information about various aspects/features of the system, such as the operating system (OS), random-access memory (RAM), sound devices, display devices, network adapter(s), printers, USB devices, print jobs, and system services can be viewed.
  17. 30. This tool is located in Administrative Tools and is used to control Windows and third-party background services installed on a system. It is used to stop and start services.
Down
  1. 1. The number of times the monitor refreshes the screen in one second.
  2. 2. The __ is used to temporarily disable programs from launching at startup in order to troubleshoot a startup problem. Use the program file name.
  3. 3. is used to test the memory installed on a computer.
  4. 5. Allows you to view, update, and search for Windows registry settings. Windows registry is a database that contains various Windows configuration settings. Using this utility, you can modify, add, or delete settings. However, changes to these settings should be made with caution. A single wrong edit to the registry can stop the functioning of the computer.
  5. 10. A diagnostic tool, primarily used for detecting errors on the system. It displays information about various aspects of the system, including the DirectX components and drives installed. DirectX components facilitate the smooth running of rich multimedia content on Windows-based machines. To run rich multimedia content, a lot of system resources are needed. DirectX components fulfill this resource need.
  6. 11. In Task Manager the ___ tab is used to list each signed-in user and the processes started (owned) by each of the users.
  7. 12. In Task Manager the __ tab lists the services currently installed along with the status of each service.
  8. 13. Easy access to all of your hard disk drives, the directories inside the drives, sub-directories, and the individual files.
  9. 15. A MMC snap-in used to resolve problems related to unregistered components or missing DLLs. This snap-in is used to administer and configure COM components, COM+ applications,
  10. 18. In Task Manager the __ tab shows only information about the Windows Store apps installed on the system. It does not display information about desktop applications installed on the system.
  11. 19. This tool is used to schedule a program to run at a future time, including at startup.
  12. 21. This tool is used to diagnose problems with Microsoft DirectX.
  13. 22. In Task Manager the __ tab is used to manage startup processes.
  14. 24. Windows creates periodic ___ that will allow the technician to easily revert back to a point that was created before the technician uninstalled the application.