CH 6: Groups and Organization

2. a clear chain of command found in a bureaucracy
4. the types of rules in a bureaucracy; rules that are outlined, recorded, and standardized
8. a hands-off leader who allows members of the group to make their own decisions
9. people who share similar characteristics but who are not connected in any way
11. a collection of people who exist in the same place at the same time, but who don’t interact or share a sense of identity
14. a two-member group
15. a three-member group
17. the extent to which an individual complies with group or societal norms
20. an organization in which participants live a controlled lifestyle and in which total resocialization occurs
21. a leader who is goal oriented with a primary focus on accomplishing tasks
22. large, impersonal organizations
26. the removal of personal feelings from a professional situation
27. a bureaucracy where membership and advancement is based on merit—proven and documented skills
28. a leader who encourages group participation and consensus-building before moving into action
29. a leader who is concerned with process and with ensuring everyone’s emotional wellbeing
30. larger and more impersonal groups that are task-focused and time limited
31. a group a person belongs to and feels is an integral part of his identity
32. being oriented toward a task or goal

1. that people join to pursue shared interests or because they provide some intangible rewards
3. organizations that are joined to fill a specific material need
5. groups to which an individual compares herself
6. a group function that serves an emotional need
7. the increasing presence of the fast food business model in common social institutions
9. organizations that people do not voluntarily join, such as prison or a mental hospital
10. the style a leader uses to achieve goals or elicit action from group members
12. the fact that each individual in a bureaucracy has a specialized task to perform
13. the main focus or goal of a leader
16. the theory that an organization is ruled by a few elites rather than through collaboration
18. a leader who issues orders and assigns tasks
19. any collection of at least two people who interact with some frequency and who share some sense of aligned identity
23. a group that an individual is not a member of, and may even compete with
24. formal organizations characterized by a hierarchy of authority, a clear division of labor, explicit rules, and impersonality.
25. small, informal groups of people who are closest to us