Ch. 9: The Role of Labor

3. The knowledge and skills that enable workers to be productive.
5. The established rate of pay for a specific job or work performed.
7. A process by which an impartial third party resolves disputes between management and unions.
9. A business in which an employer can hire only union members.
12. An organization of workers that seeks to improve wages, working conditions, fringe benefits, job security, and other work-related matters for its members.
14. The process of negotiating between business and its organized employees to establish wages and improve working conditions.
16. The practice of contracting with an outside company, often in a foreign country, to provide goods or services.
17. A work stoppage used to gain negotating power while attempting to convince an employer to improve wages, working conditions, etc.
18. The practice of doing office work in a location other than the office.
19. A business in which workers are required to join a union within a set time period after being hired.
20. The payment workers receive in return for work.

1. The lowest amount, established by law, that an employer may pay a worker for one hour of work.
2. A legislation that makes it illegal to require workers to join unions.
4. A demand for a product or resource based on its contribution to the final product.
6. The practice of foreign companies establishng operations in, and therefore bringing jobs to, the United States.
8. Someone who sells his or her services on a contract basis.
10. An unseen, artificial barrier to advancement that sometimes women and minorities face.
11. People age 16 or older who are employed or actively looking for and available to do work.
13. Temporary or part time work.
15. The wage at which the quantity of workers demanded equals the quantity of workers supplied; the market price for labor.