Change Management Introduction

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Across
  1. 4. The _______________ environment comprises the broad factors in the economy and society within which the business operates
  2. 6. Key ______________________ indicators
  3. 11. An approach to strategic management
  4. 12. Forces that work against change
  5. 13. Any alteration in the internal or external environment of a business
  6. 14. A narrowly selected market segment
Down
  1. 1. to initiate change rather than wait for change to impact a business
  2. 2. FFA measures business efficiency and _______________________
  3. 3. A measure of performance that indicates how many inputs it takes to produce an output
  4. 5. Forces that support change
  5. 7. _________________ Generic Strategies approach
  6. 8. The ____________________ environment comprises the outside factors with which the business directly interacts
  7. 9. A process that occurs when something that is already established is improved upon
  8. 10. Force _____________ Analysis